customer
![SaaS customer account management](https://www.subscriptionflow.com/wp-content/uploads/2022/10/blog-post231-1024x683.jpg.webp)
What You Need To Know About Customer Account Management For SaaS Companies
As a SaaS company, one of your business’s most critical aspects is providing excellent customer service. Your customers should feel like they are your top priority, and you should always work […]
![Signaling Customer Churn for SaaS](https://www.subscriptionflow.com/wp-content/uploads/2022/09/blog-post189-1024x683.jpg.webp)
Red Flags Signaling Customer Churn for SaaS And Require Immediate And Utmost Attention
Add some customer care, a few discount options, and a customer-centric pricing strategy, and there you go with the recipe of customer retention and churn management. Is that enough to treat churn? […]
![SaaS-Customer-Retention-Metrics](https://www.subscriptionflow.com/wp-content/uploads/2022/03/blog-post-22.jpg)
Important SaaS Customer Retention Metrics for Subscription Businesses
Compared to other business models, subscription-based businesses are perhaps the most complicated ones. Apart from the hassle of processing recurring billing and countless payments, the idea of […]