What is Customer Satisfaction Survey?
What is Customer Satisfaction Survey?
Customer Satisfaction (CSAT) Surveys are used to understand your customer’s satisfaction levels with your organization’s products, services, or experiences. This is one type of customer experience survey and can be used to gauge customers’ needs, understand problems with your products and/or services, or segment customers based on their scores. They often use rating scales to measure changes over time and gain a deeper understanding of whether or not you’re meeting the customer’s expectations. It is one of the most integral processes for customer success.
Scale and Grow with SubscriptionFlow
Reimagine the innovative & all-in-one subscription management system to achieve recurring revenue goals.
SubscriptionFlow has saved us time and money. SubscriptionFlow has solved all of our billing and invoicing woes. With its extensive CRM tools and centralized system for unifying customer information, it…
Jim M
It’s been more than 2 years since I started using SubscriptionFlow and I am comfortable in saying that this software has got everything you require to manage your subscribers.
Saima A
SubscriptionFlow is a huge improvement over our previous program. Prior to using SubscriptionFlow, our accounting processes lacked efficiency and we struggled to keep up with our customers’ invoice and somehow…
Sheila M
A complete solution to all your subscription model needs… SubscriptionFlow takes care of all our troubles and provides great convenience for us and our subscribers.
Habiba F
Probably the most versatile solution on the market… Subscriptionflow gives flexibility to the user, unlike any other solution I've seen on the market.
Scott N
Great solution for our somewhat complex business model. The support team behind the software were very helpful. They even set up some integrations for us that others weren't offering and…