The Editorial Team at SubscriptionFlow is a collaborative group of writers, strategists, and subject matter experts drawn from across our marketing, product, engineering, and customer success teams. With firsthand experience building and scaling subscription-based platforms, our contributors bring deep knowledge of recurring billing, membership management, revenue operations, and customer retention. Every piece of content we publish is designed to inform, inspire, and empower subscription businesses—from SaaS startups and digital publishers to eLearning platforms and membership communities. Backed by real industry insights and shaped by our work with businesses around the globe, our editorial content reflects our mission: helping modern organizations unlock growth through smarter subscription management.
Customer-Retention-Report-2022-with-SubscriptionFlow
Customer Experience
Editorial Team

Customer Retention Report 2022 with SubscriptionFlow

Today, all businesses are facing difficult times and fostering customer loyalty is no more easy, still, customer loyalty is the need of the hour. But why do we talk about the loyalty of customers when the point under discussion is customer retention management? Customer loyalty and retention have cords connected

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Customer Churn Vs Revenue Churn
Churn
Editorial Team

Customer Churn Vs. Revenue Churn

The high cost of customer churn is a significant concern for businesses. It’s been estimated that the average company loses around 20% of its customers yearly. And while some degree of customer attrition is to be expected, anything above this rate can severely impact revenue and growth. What Is Customer

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Increase-Your-Conversion-Rate-&-Get-More-Value-from-the-Traffic
Customer Experience
Editorial Team

Increase Your Conversion Rate & Get More Value from the Traffic

Though many subscription-based companies are keeping ‘retention’ as their point of focus, the team SubscriptionFlow believes in the equal importance of ‘conversion.’ If leads do not convert, then in the end, who would be there to be retained? There are 70,000 Google searches every second. So, uncountable people cast the

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SaaS customer engagement
Customer Experience
Editorial Team

How Businesses Can Improve SaaS Customer Engagement

SaaS companies live and die by their customer engagement. If customers are unhappy, they will churn. If they are only mildly satisfied, they will not become advocates or evangelists for your product. To succeed, you must ensure that your customers are engaged with your product from the beginning. SaaS Customer

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