The Editorial Team at SubscriptionFlow is a collaborative group of writers, strategists, and subject matter experts drawn from across our marketing, product, engineering, and customer success teams. With firsthand experience building and scaling subscription-based platforms, our contributors bring deep knowledge of recurring billing, membership management, revenue operations, and customer retention. Every piece of content we publish is designed to inform, inspire, and empower subscription businesses—from SaaS startups and digital publishers to eLearning platforms and membership communities. Backed by real industry insights and shaped by our work with businesses around the globe, our editorial content reflects our mission: helping modern organizations unlock growth through smarter subscription management.
What-is-Net-Revenue-Retention-in-SaaS
RetentionFlow
Editorial Team

Understanding Net Revenue Retention in SaaS: Calculate NRR

With the plethora of SaaS subscriptions and customer success metrics for revenue retention and revenue management, Net Revenue Retention is the key factor in SaaS. For SaaS businesses, the main goal is to fight churn and not let it exceed. Business and SaaS experts call NRR‘the gold standard metric’ as

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churn-risk
Churn
Editorial Team

Top 5 Factors That Leads to Higher Customer Churn Rate

One of the nightmares that SaaS and recurring businesses do not want to see is the increasing customer churn rate. But what if this becomes a reality? You have to stop it before it turns into a reality, and to do this: You will need to understand the factors that

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Customer-Success-Metrics
Customer Experience
Editorial Team

10 Most Important Customer Success Metrics for SaaS Subscription Businesses

Customer success metrics are the key to scrutinizing your company’s performance, goals, and objectives. Without metrics, the business can face several obstacles in viewing the paths to growth goals. Customer success for SaaS businesses is the lifeblood but to achieve it there must be clear patterns for what to choose

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Entitlement-management-software
Business Management
Editorial Team

Learn About Entitlement Management Software Solutions

In the contemporary world, not just businesses are shifting to harnessing the recurring needs of their customers but also there has come a global trend at the customer end to prefer subscriptions—a recurring billing model. However, even for the same subscription plan, different customers have different preferences. And when it

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chargebee-vs-subscriptionflow
Subscription
Editorial Team

Chargebee vs SubscriptionFlow: Which Should I Use to Manage Subscriptions?

Recurring billing, membership management, repeated and periodic invoicing, and a plethora of other tasks combine to make the cumbersome task of subscription management. Needless to say, a subscription merchant or business has to turn to a platform that can streamline subscription lifecycle management operations. Coming to the options in the

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Customer-Success-Strategies-for-SaaS-Subscription-Businesses
Churn
Editorial Team

Six Proven Customer Success Strategies for SaaS Subscription Businesses using SaaS Subscription Management Software

For SaaS subscription businesses, attaining customer success might not be a walk in the park. To rescue it and make it achievable, customer success strategies for SaaS subscription businesses will be your savior managed by SaaS Subscription Management Software. Did you know that employing customer success strategies successfully makes 86%

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