Best Subscription Management and Billing Software 2023
Like any other business, the billing process can be time taking for Internet Service Providers (ISP). It can be taxing to track customer usage patterns and preferences manually. However, with the help of ISP billing software, these tasks can be automated, and the overall billing process can become more efficient,
Demos and trials are both popular customer acquisition strategies utilized by subscription enterprises to move potential leads down their sales funnel. Both demos and trials can be powerful and effective tools to drive customer acquisition, but each approach has its own strengths and weaknesses. In this blog post, we’ll compare
Artificial Intelligence (AI) has taken the business tech world by storm and its impacts are far-reaching. While many associate AI with chatbots for customer support, it has become a game-changer for businesses by revolutionizing revenue management. Leveraging the power of big data, AI, and machine learning has allowed businesses to
Accurate financial reporting and revenue management are the backbones of any business, but especially critical for the profitability and stability of subscription-based enterprises that rely on consistent recurring revenue streams. Two key terms used in the subscription industry are bookings and billings. While bookings vs billings may sound like interchangeable
In the subscription business market, as a SaaS retailer, you would know the importance of customer retention. Without customer retention, you cannot expect to scale and grow, no matter how high your customer acquisition rate is. However, SaaS renewals are the basis of customer retention. How? When customers renew their
In the face of rapid digital transformation, businesses are constantly looking for ways to streamline operations and enhance their customer experience. One of the key ways to achieve this is through automation to optimize user lifecycle management. The term user lifecycle refers to the different stages a user goes through
With the rising prominence of payment gateways in South Africa, the eCommerce sector is witnessing rapid growth as businesses increasingly pivot towards online sales. Fueled in part by the global pandemic, online sales in South Africa increased by 66% in 2020 alone. As the industry continues to expand, businesses require
As the global economy braces for a possible recession in 2023, mastering the art of revenue recovery is essential for businesses hoping to navigate uncertain times and emerge victorious in an increasingly competitive marketplace. Enterprises lose significant revenue to billing inaccuracies, fraudulent activity, inefficient revenue management systems, and a lack
Like any business, SaaS businesses also lock deals, sign agreements, and finalize contracts. However, things are somewhat complicated here. How? SaaS products and services are intangible. It is difficult to define units and quantify SaaS products. And when units are set, the next challenge is to make customers understand the
Group subscriptions have become an essential component of digital transformation. They provide businesses and organizations access to a wide range of digital tools and resources to streamline operations in increasingly competitive markets. Whether it’s a software platform, research database, or content library, group subscriptions allow multiple users to access and
Do you buy or sell goods and services in cash, checks, and money orders? While those traditional payment modes are in use today, especially by big enterprises and older age groups, such modes are gradually being dislodged by highly secured digital solutions offering unparalleled ease of use. This migration has
Customer dissatisfaction, the poor performance of KPIs like MRR, ARR, and LTV, and negative impacts on bottom lines indicate a leaking bucket. A leaking bucket means a company’s customers keep cancelling their subscriptions. And two of the most commonly used strategies for churn deflection are: Offer discounts, coupons, and vouchers
