Gulf Innova is an IT and digital marketing services provider that is operating in Kuwait. They have partnered with SubscriptionFlow to manage the subscription needs of their customers by providing a customized subscription management system. Gulf Innova outsourced its clients to SubscriptionFlow to manage their subscriptions and payments.

IT Services

11-50 Employees

Dubai, United Arab Emirates

Gulf Innova Customer Success Journey

The Challenges

Gulf Innova was facing difficulties in managing the delivery of their clients with custom subscription plans, and keeping track of active, paused, and resume subscriptions. Moreover, they felt the need of a system for rendering timely delivery with accurate food preferences of subscribers.

Gulf Innova caters to customers with their food services that including delivering the food to their customers. For this, they needed a holistic system that can manage their business subscriptions all smoothly and reduce manual labor.


Gulf Innova is an IT and digital marketing services provider that is operating in Kuwait catering to hundreds of customers.

SubscriptionFlow’s automated invoicing, report and summaries generation, recurring billing management, and flexibility brough Gulf Innova to SubscriptionFlow.


Gulf Innova reached out to the team of experts at SubscriptionFlow for a customized subscription management solution. Finally, the team SubscriptionFlow came up with feasible solutions to automate the subscription-based business.

We also provided them with invoice generation, transaction record-keeping, and manual subscriber creation with customized plans and prices, which automatically synchronize with the system. Besides, SubscriptionFlow also provides them with the button to either ‘suspend’ or ‘renew’ subscription plans for a subscriber.



SubscriptionFlow conducted meetings with the client of Gulf Innova, Diet Plus. Our team provided them was a Driver Module. It allows them to add drivers along with significant information i.e. email, contact number, assigned area, etc. Furthermore, the admin can download the driver report and send it to the drivers regularly to get the delivery started.

Gulf Innova requested to retain the right to manually create subscribers, add 8-digit contact numbers, along with their billing and mailing address in a specific format, and define their subscription plan. To assist them in this quest, we provided them with a Customer Module and a Subscription Module. It contains all essential requirements with detailed forms that lessen the hassle for the admin while creating new subscribers. Moreover, every subscriber is assigned a unique number for smooth delivery plans or communication from a mix-up. The module automatically creates a subscriber plan and assigns a driver and the admin can view the complete details of the customer by clicking on its name.

Looking Forward

SubscriptionFlow team conducted regular meetings with Gulf Innova and their client Diet Plus to ensure the subscription management, reporting, and workflow customization are up to their requirements. After the complete implementation of the system, they are now managing everything on the SubscriptionFlow system.