FEATURED POST

What is Net Promoter Score, How to calculate NPS, and Why is it Important in SaaS?

Jul 1st, 2022

One cannot grow without feedback… The same goes for SaaS businesses. NPS SaaS score helps businesses to optimize their revenue and retention goals. In business, word-of-mouth marketing and customer […]

Understanding Net Revenue Retention in SaaS: Calculate NRR

Jun 29th, 2022

With the plethora of SaaS subscriptions and customer success metrics for revenue retention and revenue management, Net Revenue Retention is the key factor in SaaS. For SaaS businesses, the main goal […]

Top 5 Factors That Leads to Higher Customer Churn Rate

Jun 27th, 2022

One of the nightmares that SaaS and recurring businesses do not want to see is the increasing customer churn rate. But what if this becomes a reality? You have to stop it before it turns into a […]

10 Most Important Customer Success Metrics for SaaS Subscription Businesses

Jun 24th, 2022

Customer success metrics are the key to scrutinizing your company’s performance, goals, and objectives. Without metrics, the business can face several obstacles in viewing the paths to growth […]

A Guide to Understand Customer Success Playbooks-Grow Bottom Line for Your Subscription Business

Jun 22nd, 2022

To meet the company’s target and milestones of achievements, it is vital that the customer success team is fully equipped with tools. For every SaaS business, customer success is key to the success […]

Learn About Entitlement Management Software Solutions

Jun 20th, 2022

In the contemporary world, not just businesses are shifting to harnessing the recurring needs of their customers but also there has come a global trend at the customer end to prefer subscriptions—a […]

Enhance User Experience—Boost Customer Loyalty with Reward Redemption in SubscriptionFlow

Jun 17th, 2022

Reward Redemption is another magnet that not only attracts customers but also gives them an adrenaline rush every time they get something as a reward. For SaaS businesses and those whose business […]

Chargebee vs SubscriptionFlow: Which Should I Use to Manage Subscriptions?

Jun 15th, 2022

Recurring billing, membership management, repeated and periodic invoicing, and a plethora of other tasks combine to make the cumbersome task of subscription management. Needless to say, a […]

SubscriptionFlow vs. Recurly – Choosing the Right Subscription Management Platform for SMBs

Jun 13th, 2022

For every business, the needs vary from one to another. Subscription businesses have various and changing requirements that demand a lot of customization for a seamless process. Dozens of […]

Reduce Subscription Churn Rate with Customer Health Score in SubscriptionFlow

Jun 10th, 2022

For SaaS and subscription businesses, one of the most challenging tasks is to keep the churn rate in control whilst not letting it exceed the usual limit. Reducing churn is closely interlinked with […]

Six Proven Customer Success Strategies for SaaS Subscription Businesses using SaaS Subscription Management Software

Jun 8th, 2022

For SaaS subscription businesses, attaining customer success might not be a walk in the park. To rescue it and make it achievable, customer success strategies for SaaS subscription businesses will be […]

SubscriptionFlow—The Best Subscription Billing Solution for Cloud Computing Services Providers

Jun 6th, 2022

At present, the trend of using on-premise software has become old. In the last decade, the world of information technology (IT) shifted from installed software to cloud-based services. It is easy to […]