Stripe vs. Braintree: Payment Technologies Comparison 2022

Looking for a payment gateway that can fulfill your needs without compromising on any aspect of the business?

There are plenty of payment processing platforms that aim to deliver promising services to merchants and customers.

However, some have earned a higher repute in the market for their services. Braintree and Stripe are one of the globally recognized payment processing platforms with different features and solutions. And here is the catch; one might not get the features and solutions in a payment processing platform and eventually the user might have to switch to another. To save you from this hassle, we bring you the Braintree and Stripe payment platforms comparison. Let’s have a look at different features and solutions that will answer all your queries.

Stripe vs. Braintree: At a Glance

Both Stripe and Braintree are potential payment processors that enable customers to process their payments all over the world. Stripe offers tons of business tools such as financing, invoicing, coupon collection, and much more.

Whereas Braintree provides third-party integrations and also gives access to Venmo and PayPal’s infrastructure seamlessly. Without any doubt, both tech-driven payment processing platforms can be integrated into online stores to process payments, fraud detection, and handle recurring and subscription payments.

Also Read: Online Payment Processing for Recurring Payments

Stripe Vs. Braintree: Features Comparison

Although Stripe and Braintree have similar features. Albeit, the few main differences make them vary from one another. Let’s begin to read.

Pricing

There is a clear difference in pricing between stripe and Braintree.

Stripe has an easy-to-follow pricing model as for online payments or online transactions it charges a fee of 2.9% + $0.30 per transaction. For in-person payments, Stripe charges a fee of 2.7% + $0.05. in addition to that, it does not charge any setup fees or monthly fees along with the exemption from any hidden charges. Stripe does not provide PayPal integration to the users, unlike Braintree.

On the other hand, Braintree provides third-party integrations and provides various prices that depend on payment methods such as e-wallet or debit cards, ACH direct debit, Venmo, etc. On the online transactions through Visa, Mastercard, Discover, JCB, UnionPay, Diners Club, and American Express cards, as well as a digital wallet (Google Pay or Apple Pay). Braintree charges 2.59% + $.49 per transaction. For Venmo transactions, it charges 3.49% + $.49 per transaction and for ACH direct debit the user is charged 0.75% per transaction. In order to create transactions, regional availability is a significant query that is discussed next.

Regional Availability

Region availability for processing payments is one of the most important factors for merchants and their customers as well. For the international eCommerce, the regional availability and multicurrency play a significant role as it paves the way for increasing potential revenue. Both Stripe and Braintree have wide availability in the world.

Stripe is available in around 47 countries and processes more than 135 currencies. Via stripe, one can split funds between multiple users. Not only this but it also routes payments instantly across borders. The basic version of Stripe Connect is free, however, to access the advanced and customized options of Stripe, one has to get access to Stripe Connect Express for $2 per active account per month, plus 0.25% and $0.25 per payout.

On contrary to this, Braintree is only available in 45 countries and supports around 135 countries. For merchants, Braintree is available in the United States, Canada, Australia, Europe, Singapore, Hong Kong SAR China, Malaysia, and New Zealand. With its PayPal integration, it taps into 135 million customer bases.

To add more to it, Braintree does not support regional payment methods as much as Stripe does. With that being said, merchants have more availability of the options with Stripe as compared to Braintree.

Also Read: Authorize.Net vs PayPal: Which Payment Service Does Your Business Need?

Customer Support

Customer support plays an important role in uplifting the comparison of one over another as customers are more inclined toward the platforms that respond to customer queries at the earliest.

In this tug of war between Stripe and Braintree, Stripe definitely wins the game as they have the most robust customer support channels that are available 24/7. They provide customers with live support that is personally preferred by customers over replying and answering to the queries only through emails as that makes the process slow.

Braintree, on the other hand, does not offer 24/7 customer support to the users rather they have limited time slots for customer support available on weekdays only. This is limiting to the customers for the fact that there might be delays in case they want immediate help from the customer support.

Third-Party Processing versus Merchant Account

The transactions of payments are carried out differently in both Stripe and Braintree. As stripe acts as an aggregator therefore it groups all the customer accounts in one pool and carries out the process of deducting transaction fees all at once instead of deducting one by one from each customer account separately. On contrary to this, Braintree provides the customer with their merchant accounts which is more convenient for the well-established businesses rather than the startups.

Security and Compliance

For processing payments, security and compliance are two of the most important factors that can never be overlooked. Braintree and Stripe both are PCI Service provider level 1 certified which makes them extremely reliable payment processing gateways and platforms. Stripe has its own machine learning fraud detection infrastructure which is known by the name Radar. The work of Radar is to fraud or theft detection using machine learning that trains on data of millions of companies available globally. Braintree offers its customers 3D secure 2 which is also abbreviated as 3DS2. This system is extremely important for authenticating the transactions of all the customers. The aforementioned standard for security has proven to be more accurate for the security rather than the cardholder’s involvement.

Dispute Handling

Both Stripe and Braintree handle disputes seamlessly and cooperatively. Errors and frauds are inevitable during the payment processing as there are different situations that might come in the way whether it is for merchants or for customers. In the case of any clerical error or fraud, Braintree and Stripe immediately reverse the amount of the credit cardholder. However, both of the payment processing platforms charge $15 as a chargeback fee. However, if the customer is found to be at fault, then the payment is processed back to Stripe.

Also Read: The Ultimate Payment War: Stripe vs. PayPal vs. Authorize.net vs. Adyen

Who wins…?

Well, the answer to this is strip wins in comparison to the Braintree. Nonetheless, it depends on users to select the payment platform that suits them the best and fulfills their needs. Stripe differs from Braintree in terms of regional payments, pricing plans, and customer support. Even though stripe and Braintree are globally recognized but Stripe has more inclusive features that give it an edge over Braintree.