SubscriptionFlow Launches Its Own App on Wix, Subscription Management Becomes More Seamless Than Ever

The SubscriptionFlow app is finally live on Wix. Now Wix merchants can bring enterprise-grade subscription management to their workflows. They no longer need to integrate with third-party tools and deal with scattered billing data. Nor do they have to stay within Wix’s native subscription management restrictions.

Stores can now fully automate their subscription lifecycles, accept payments the way they want to, effortlessly monitor their revenue growth, and more. Let’s dive in.

What SubscriptionFlow Wix App Launch Means for Merchants

Subscription-based stores operating on Wix know the platform’s limitations when it comes to subscription management. They struggle with recurring billing, payment failures, and renewals while lacking many customer-facing features critical in today’s digital-first era.

Customers, for example, cannot cancel their subscriptions themselves, nor can they pause a plan anytime they want, or skip delivery for a certain month. They can also not upgrade their plans themselves. These features are a must for a flexible and customer-friendly subscription experience; their absence only paves the way for churn.

Wix does offer simple recurring payment capabilities, but scaling businesses need a lot more than that. They need automation so that they don’t have to deal manually with hundreds of customers, as that puts billing at risk of errors.

Now that SubscriptionFlow is available in the Wix App Market, merchants can finally sit back and relax. The app easily blends into their existing workflows, ensuring that they don’t have to go through a difficult integration process. Once it is set up, merchants can see to their entire subscription operations within this platform.

How The App Works

Follow these simple steps to manage Wix subscriptions using SubscriptionFlow:

1. Install the SubscriptionFlow app from the Wix App Market
2. Connect the app to your Wix store
3. Start using subscription management features instantly

There are two ways to align your store’s workflows with SubscriptionFlow. One, you connect the app to your Wix native checkout, and route customer data from the checkout into the app. This keeps your customers within the comfort of the native checkout, but restricts payment method and gateway options among other things.

Two, you set up SubscriptionFlow’s secure payment pages to receive payments using them. These payment pages are an alternative to Wix native checkout. Merchants can enable the payment methods that they want within SubscriptionFlow, and these are activated on the payment pages as well. What’s more, these pages have high customization capabilities and enable merchants to include subscription bundle and gift subscription options too.

The best part is that setting up SubscriptionFlow-hosted checkout on Wix takes only a few clicks. There is no coding required. Merchants just have to generate a payment page link (URL) in SubscriptionFlow, copy it, and then paste it in their Wix store settings. Wix then automatically redirects their customers to this hosted payment page.

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When customers complete their purchases using this page, their subscription and billing data flows into SubscriptionFlow automatically. The software auto-creates customer subscriptions as soon as their data flows into it. Once a subscription is activated, its cycles run smoothly without manual intervention.

Features Offered by the SubscriptionFlow Wix App

Merchants using the SubscriptionFlow app get access to features that are not offered natively by Wix. These include:

• Fully automated recurring billing

Automated billing isn’t only a recurring payment button. It promises much more than that. For example, automatic invoice generation, renewals and account upgrades. When a customer is billed, it triggers automatic invoice transfer to the customer that serves as their payment receipt. Upon successful payment, the customer’s account is upgraded, their product/service delivery is triggered, and they can see their next billing date.

• Smart retries

Merchants can retry a failed payment as many times as they want. They can also use SubscriptionFlow’s smart AI agents to manage payment recovery attempts for them. These agents study the customer’s payment patterns, and make retry attempts at intervals when success rates are highest.

• Multiple payment methods for customers

Customers, especially international, demand flexibility in payment options. Not everyone has access to PayPal, and not all users prefer paying through the traditional card method. On the SubscriptionFlow payment page, merchants can enable card options as well as many other alternative payment methods to meet diverse customer needs.

• Easy bundle and add-on management

Subscription bundles can be displayed on stores, and managed as true bundles, rather than as regular plans. This means that customers don’t necessarily have to buy a bundle as a fixed unit. They can add or remove items from it. They can also make custom-bundles if merchants allow. Customers can also buy one-time products alongside a subscription plan.

• Self-service portal for subscribers

There’s no longer a shortage of customer-facing features. Your customers get their own self-service portals for independent plan management. Meaning, they can pause, cancel, upgrade, and downgrade plans, change billing information, view past bills, and more.

• Discount management and promotional cycles

Discounts no longer need tracking and manual calculation. When a discount is set up in SubscriptionFlow, it is applied to plans automatically, reducing the risk of error to zero. Plus, discounts activate and expire on the exact dates intended to prevent misuse. The software also manages promotional cycles effectively, applying billing discounts automatically for the number of cycles specified.

• Revenue analytics and customer insights

Merchants are able to track revenue growth each month. They are also able to see cash flow forecasts on a monthly and yearly basis. Plus, they can monitor which plans are selling most and least so that they can improve their catalogue. Furthermore, they can see customer activity and constantly monitor their preferences to further enhance customer experience.

• Churn prediction alerts

When dealing with a large customer base, giving individual attention to each customer becomes impossible, and hence churn signals often go unnoticed. But SubscriptionFlow makes things easier by spotting churn patterns itself, and alerting merchants before it’s too late. It can also deploy automatic customer re-engagement flows when churn risk becomes high, so that the customer can be retained.

SubscriptionFlow works harmoniously with Wix stores via its app. It doesn’t leave room for unsynchronized and scattered data. Every customer acquired through the Wix storefront is managed effortlessly by SubscriptionFlow’s backend.

Ready to try these features yourself? Get the SubscriptionFlow Wix app now and transform your subscription operations.