churn reduction
Empower Your Enterprise for SaaS Solutions
At this point it seems redundant to even talk about how fast-paced is the world of SaaS because the world of SaaS has been growing at so fast a pace that it has started bleeding into the world […]
Diminish Churn Rate In The Telecom Industry
In 2023, the global telecom industry is expected to reach $4.2 trillion in revenue (up from $3.6 trillion in 2020), with a compound annual growth rate (CAGR) of 2.5%. The Asia-Pacific region will […]
The Keys to Predicting, Preventing, & Destroying Churn
Churn. It’s the bane of every subscription business’s existence. And it’s not hard to see why. Not only does churn represent a loss of revenue, but it also represents a loss of […]
Customer Churn Vs. Revenue Churn
The high cost of customer churn is a significant concern for businesses. It’s been estimated that the average company loses around 20% of its customers yearly. And while some degree of customer […]
Top Business Lessons for SaaS OTT and Streaming Platforms to Learn from Rising Netflix Churn Rate
Oh, did you say Netflix has been seeing a higher churn rate? Sounds unbelievable, but yes, you heard right! In recent times, Netflix faced severe criticism that led to a high churn rate. There were […]
Red Flags Signaling Customer Churn for SaaS And Require Immediate And Utmost Attention
Add some customer care, a few discount options, and a customer-centric pricing strategy, and there you go with the recipe of customer retention and churn management. Is that enough to treat churn? […]
Lessons to Learn from Churned Customers for Improved Customer Retention
If success teaches you one thing, then failure makes you learn 10 things. In the subscription business market, losing a recurring customer is no less than a failure, yet it is an experience. And in […]